FAQS

Do you have parking?

There's plenty of street parking within walking distance, metered parking on Oxford street and some all day parking spots in the back streets.

Do you have disability Access?

There's full access to our front bar and restaurant on the ground floor. Unfortunately there is no access to our private dining room on the first floor. A disabled bathroom is available.

What is your Family/Children policy?

Children are welcome until 10pm. Please advise at time of booking if you have any specific requirements.

What days are you closed?

We're closed Christmas Day.

Group Bookings Terms & Conditions

A group booking is only confirmed once a valid credit card is received and recorded with the reservation at the time of booking. A credit card number is required to secure the booking.

 

A cancellation fee of 50% per booking will be charged if the booking does not show or if it is cancelled with less than 48 hours’ notice.

 

All cancellations are to be communicated directly via phone or email to res.paddoinn@solotel.com.au

 

We require confirmation of final numbers 24 hours prior to the booking and this is the minimum number that will be charged.

 

If you require any further information please do not hesitate to contact the booking services team on 02 9380 5913.

Do i need to make a booking or can i just walk in?

We take a mix of both bookings and reservations. We take a certain amount of bookings for each time frame and also leave some of the venue available for people to be able to walk in. 

Will my credit card be charged?

Your credit card is required to secure all bookings, it will only be charged in the event of a cancellation or no show. please see venue specific in regards to charges. 

Is there a long line to wait to get in over the weekend?

We take a mix of both bookings and walk-ins. We take a certain amount of bookings for each time frame and also leave some of the venue available for people to be able to walk in. Depending on the time you wish to arrive, there may be a wait. The team will do their best to accommodate everyone. Please practise social distancing while in the line. 

Can we get up and walk around - do we have to be sat down the whole time?

Due to government restrictions, we require everyone to be seated, guests are unable to co-mingle between tables and to ensure social distancing between patrons and tables as well.

What capacity are you currently at?

The venues work to different capacities per area. Depending on the amount of walk-ins currently in venue, it is difficult to give an accurate number of availability. Your best bet is to walk in.

Public transport

There's a bus stop right outside on Oxford Street.

Can I bring pets?

Support animals are welcome.

Can I bring a cake?

You are welcome to bring your own celebratory cakes. We will provide napkins and a knife for you to cut the cake.

Is there a dress code?

Our dress code is smart casual.

Are you showing sporting events at the pub?

Yes, we are showing most Sporting at the pubs, keep up to date via our website for what we are playing live & loud.

Can we book large groups of 20+?

At the moment with government restrictions, we are booking up to 10 guests for 1 booking. 

Can i stay longer than 2/3 hours?

At the moment we are operating on sitting times as we have capacity restrictions - however, if you'd like to stay longer, please check with a manager and we'll always do our best to accommodate you!

Can I be seated near a TV?

We will always note the request and the team will do their best to accommodate, however please note this is not guaranteed.

Do I need to eat or can I just drink?

We take both dining bookings and drinks bookings. You don’t need to have a meal if you are booking.